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Ordering Information

 

ORDER ON-LINE OR TOLL FREE (800) 247-6931

Within the U.S. - (610) 759-2837
Outside the U.S. - (800) 247-6931

U.S. Shipments

Order Amount

Charges

$00.01 to $ 40.00

10.00

$40.01 to $ 60.00

11.00

$60.01 to $ 80.00

12.00

$80.01 to $100.00

13.00

(Add $2.00 for each additional $20.00)

Shipping Methods vary. Please provide street address and PO Box if applicable. Standard Ground Service, 3 - 5 working days, except for PO Boxes, APO's, Alaska and Hawaii which will ship PRIORITY MAIL.

Shipping & handling charge is determined by total dollar amount of order (see chart). Any backordered items are shipped with no additional freight charge. Current email required for notification of shipment.

Allow 7-10 days for delivery for clothing, collectibles, accessories, posters/books/videos and Guitar Maker's Connection items (excluding kits).
Allow 3 - 4 weeks for delivery for guitar kits.

 


Export Shipments

All export shipments are shipped either First Class Mail or Priority Air International. Due to variations in weight, size and destination of package, shipping & insurance costs cannot be determined at time of placement of order.

When submitting your order, you may request notification of shipping & insurance costs before your order is processed.


(C) Sales Tax

PA Residents Add 6% Sales Tax on items other than clothing. (Amount × .06). Also for shipping and handling cost to Pennsylvania, add sales tax. MA residents add 6.25% Sales Tax on items other than clothing. (Amount × .0625). WA Residents Add 6.5% Sales Tax plus applicable local Sales Tax.


Policies & Guarantees

Our 30-Day Guarantee

 

  • We take great pride in the quality and value of everything we offer. If for any reason you are dissatisfied with a purchase from The C. F. Martin & Company Apparel and Accessories catalog, please call us. We'll assist you with a prompt exchange, refund or credit. However, in order to obtain a refund or replacement, our product must be returned unaltered.
  • We make every effort to ensure that all information in the catalog is correct at the time of printing. However, all prices and product specifications are subject to change without notice. All specials and closeouts are subject to availability. If you require a particular item that is not listed in this catalog, please call us, we may have it.
  • If your order should arrive damaged, accept shipment only after the carrier has acknowledged damage on his/her forms. Then immediately file a claim with the carrier and contact us so that we can assist you from our end.

 

We accept American Express, Visa, MasterCard, or Discover.


Promotions

Free shipping promotions are not valid on cases, kits, stools and strings. Offer cannot be applied retroactively or redeemed for cash. Terms of offer are subject to change without notice.

 
 
 
 
 
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