Frequently Asked Questions: Service and Repair
Service and Repair
Could I speak to the repair person working on my guitar?
How do I proceed if my guitar needs repair?
Does the factory perform warranty and non-warranty repairs?
Yes. We do perform warranty and non-warranty repairs on Martin instruments at the factory. If you are interested in having repair work done at our factory, please contact our Customer Service Department for details. You may also bring your Martin instrument to the factory for repair evaluation, please contact our Repair Department for details.