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Frequently Asked Questions: Registration/Warranty

Guitar Care

 

Why do I need to register my new Martin guitar?

Registration is necessary to obtain the Limited Lifetime Warranty for the original owner only.

Can the warranty on a Martin guitar be transferred to another owner?

No, the Limited Lifetime warranty is valid to the original, registered owner who purchased the guitar through an authorized Martin dealer only. It cannot be transferred.

How do I register my Martin guitar?

If the guitar is new, registration can be done through our website http://www.martinguitar.com
Registration can also be completed by filling out and sending the warranty registration application that should be in the case pocket along with the booklet "Care and Feeding."

How do I know if I am registered for my guitar?

You can contact Customer Service (610-759-2837) with your serial number.

What do I do if my guitar needs repairs?

You will have two options.
  1. Send the guitar to the Martin factory for the repair
  2. Take the guitar to a local Martin authorized repair center.
If sending the guitar to the Martin Guitar factory:
  • Please contact Customer Service (610-759-2837) to obtain a Return Authorization number and packing/shipping instructions. Do not ship the guitar without the Return Authorization number.
 
 
 
 
 
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