Employment

Open Positions:


Distribution Center Personnel - 1st Shift

(All C.F. Martin Facilities)

Essential Job Functions:

  • Pick and pack all order types for all products as assigned
  • Process small parcel shipments (UPS, FedEx, Purolator, USPS)
  • Assist with domestic truck and export shipments
  • Process all required computer transactions in an accurate and timely manner
  • Process material receipts, follow up on discrepancies, store materials
  • Load trucks and containers
  • Operate high lift and wave picker
  • Recharge machinery
  • Restock inventory and supplies
  • Move materials
  • Perform daily housekeeping to 5S standards
  • Rotate jobs between facilities as required
  • Perform other duties as assigned

Essential Job Functions:

  • Willingness and ability to work in a team environment
  • High level of motivation, enthusiasm, and optimism
  • Knowledge of inventory functions
  • Ability to lift up to 50 lbs.
  • Constant lifting and walking 8 to 9 hours a day
  • Basic computer skills
  • Ability to prioritize and work independently for extended periods
  • Excellent with numbers; strong attention to detail
  • High level of organization
  • Good oral and written communication skills

Rotational Work Shift

Work Hours: 6:30am to 3:00pm or 8:30am to 5:00pm Monday through Friday

Production demands may necessitate overtime Monday through Friday.

Highly motivated, enthusiastic, and self-starting candidates should send a resume to jobs@martinguitar.com.

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Maintenance Utility Person - 3rd Shift

(All C.F. Martin Facilities)

Job Summary:

This individual will initially be assigned to the Maintenance Department and be responsible for preventive maintenance and routine cleaning in spray areas, as well as buildings/grounds/janitorial duties as assigned by department supervision. This individual will also participate on an emergency call list to respond to any of the facilities in the event of fire response, natural disaster recovery and all other essential functions needed to support the company’s day to day operations and business continuity plan.

Essential Job Functions:

  • Perform janitorial and cleaning tasks in Class 1Division 1 areas
  • Install fluid lines, air manifolds, and repair manual spray equipment (spray guns, pressure pots, etc.)
  • Cleaning paint fixtures
  • Perform preventive maintenance on B class equipment
  • Perform carpentry and painting tasks
  • Operating forklifts and high lifts
  • Record monthly readings on emergency generators
  • Change filters on air systems
  • Support electricians and mechanics with minor electrical/mechanical jobs under their supervision
  • Grounds maintenance and snow removal
  • All other tasks assigned by Assistant Manager or Department Manager

Additional Requirements:

  • High School Diploma or equivalent
  • Must be detail oriented, self-motivated and able to interact effectively and respectfully with coworkers within a team atmosphere
  • Must possess good communication skills and have a clear understanding of department operations
  • Individual must be flexible to cross train within the entire department and any other areas of our company
  • Sufficient reading, writing, basic math and computer skills are required to follow Work Orders, Training Instructions and Model Specifications.
  • Frequent lifting of items up to 50 pounds
  • Occasional assisted lifting of other items that may exceed 50 pounds
  • Must be able to work from ladders or lift platforms
  • Continuous standing throughout a normal workday
  • Must have and maintain a valid driver’s license
  • Understand and adhere to all plant safety policies and training as related to supporting machinery uptime
  • Safety shoes are required for the position in addition to safety glasses and other personal protective equipment as required in designated areas
  • Able to reasonably alter normal shift (on occasion) to accommodate production needs

Work Hours: 10:30pm to 7:00am Monday through Friday
With Overtime: 9:30pm - 7:00am Monday through Friday

Production demands and inclement weather may necessitate overtime before and after the normal shift.

Highly motivated, enthusiastic, and self-starting candidates should send a resume to jobs@martinguitar.com.

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Second Shift Production

We are currently accepting applications for a limited number of 2nd shift production positions. Experience operating wood working machinery, hand tools, close attention to detail and guitar playing skills, would be a plus.

Competitive wages, profit sharing, medical benefits and 401(k).

Highly motivated, enthusiastic, and self-starting candidates should send a resume to jobs@martinguitar.com.

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Machinist/Toolmaker

Summary Description:
This individual will be responsible for machining complex high quality precision parts to close tolerances using in-depth machining techniques on CNC and conventional type machinery. Additional focus will be in researching, designing, developing, programming and building jigs, fixtures, gauges and machinery from drawings, sketches and oral communications.

Essential Job Functions:

  • Must have thorough knowledge in the safe operation of CNC vertical machining centers, milling machines, lathes, saws, grinders, drill press and other conventional machinery as well as being fully competent in using all related measuring instruments. Performing these operations may also require frequent push/pull type movements of the hands, arms and shoulders.
  • Ensure proper safety guidelines are followed and/or developed both inside and outside of the department.
  • Look for ways to make continuous improvements and supply technical support for Tooling & Machinery and the manufacturing work center.
  • Will be responsible to furnish and maintain personal machinist tools.
  • Safely operate and maintain the department equipment and keep a neat and organized work area.
  • Work from both verbal and written instructions and maintain documentation for projects.
  • Coordinate daily tasks with your managers for on time results.
  • Competent with measuring equipment such as micrometers, calipers, indicators etc.
  • Knowledge of tooling including drills, reamers, c/bores, mill cutters, lathe cutters, taps, and dies
  • Select correct tooling for the job at hand.
  • Set speeds and feeds for jobs and materials.
  • Use machining techniques to make parts within +/- .005" tolerance.
  • Make basic hand drawings and read from prints.
  • Mechanical inclination to understand and repair fixturing and equipment.

Additional Requirements:

  • Sufficient reading, writing and basic math are required along with strong coordinating, organizational and documenting skills.
  • Lifting of lightweight items, occasional lifting of heavier items up to 50 lbs. and with assistance, occasional lifting of items that exceed 51 lbs.
  • Frequent standing and walking throughout the work shift with occasional sitting.
  • Safety shoes and glasses are required, hearing protection is optional most times but required in designated areas.
  • Ability to work in a team atmosphere
  • Ability to interact and communicate effectively with coworkers.

Work Hours: 2nd shift – 2:00 – 10:30p.m. Monday through Friday

Production demands may necessitate overtime Monday through Thursday.

Competitive wages, profit sharing, medical benefits and 401(k).

Highly motivated, enthusiastic, and self-starting candidates should send a resume to jobs@martinguitar.com.

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Director of Talent Management

Summary Description:
The Director of Talent Management manages and coordinates organization-wide efforts to ensure that performance management (PM) programs are developed and managed using a data-driven focus that sets priorities for improvements aligned to ongoing strategic imperatives. This position will also conduct full life cycle recruitment in sourcing the best talent, as well as maintaining effective programs for retention, promotion, and succession planning. This position has one direct report, the HR Business Partner – Hourly Staff/Health & Safety Supervisor and will also serve as a coach and mentor for other positions in the department.

Specific Duties and Responsibilities:

  • Provide professional expertise and support in the design, development, and implementation of the talent review process that is required to achieve business goals and results in the creation of an internal bench of top talent
  • Collect, analyze, and maintain data gathered to inform targeted leadership development (e.g., succession planning)
  • Produce regular reports on talent needs, acquisitions and plans
  • Participate in organizational strategic planning and provide leadership for PM policy development
  • Research and assist in the development of PM training programs that focus on enabling the workforce to achieve improvements with priority organizational concerns
  • Serve as a business partner with the management team to engage in workforce planning and to develop effective talent sourcing and recruitment strategies. Develop effective relationships within the organization and the hiring community to influence and impact the recruiting process and hiring.
  • Develop, initiate, and maintain effective programs for workforce retention, promotion, and succession planning
  • Manage the maintenance and execution of the performance management system, including current job descriptions, standards of performance and performance evaluation instruments
  • Create and maintain an environment of equal employment opportunity, diversity, and competitive advantage in support of the Company's diversity and inclusion strategic plan
  • Conduct presentations and training
  • Ensure that organization-wide talent management and PM initiatives are focused and aligned on improving operational and program efficiencies and effectiveness
  • Manage full life cycle recruitment (post, source, prescreen, schedule, background, references, offer, onboarding, etc.). Complete hiring process within defined metrics to minimize overall time-to-start. Develop appropriate marketing strategies and develop service-level agreements to ensure an effective and efficient recruitment lifecycle while minimizing cost-per-hire
  • Work closely with the HR Administrative Services Manager to collect and coordinate aggregate data for talent pool and translate the data into insights through data analysis that drives deliberate action plans at the appropriate levels
  • Develop and implement creative and innovative talent sourcing strategies and techniques to build a pipeline of qualified candidates
  • Actively participate in the preparation of the functional area capital plan and operating budget
  • Provide input regarding other HR functions outside of talent management.
  • Select, promote, transfer and otherwise treat coworkers and visitors equally without regard to race, age, creed, color, religion, gender, national origin, alienage, ancestry, citizenship status, sex, marital status, arrest record, gender identity, veteran status, disability or handicap, sexual orientation, genetic information or any other characteristic in accordance with all local, state and federal Equal Employment Opportunity and non-discriminatory regulations.
  • Perform all other duties as assigned by the Vice President Human Resources.

Position Requirements:

  • 10+ years of broad HR experience including talent management and performance management
  • Recent experience recruiting in multiple discipline areas and levels, including hiring for nonexempt, exempt and leadership positions
  • Bachelor's degree in human resources or related field
  • Experience designing, developing, and supporting organization-wide talent management programs that cover performance management, talent development, coaching, succession planning, data analytics and relationship management
  • Previous experience in capturing metrics and producing various employment reports
  • Experience in all areas of talent sourcing such as the internet, social media, networking, employee referrals, job postings, as well as conducting open houses and virtual job fairs
  • Thorough understanding of recruiting methods and best practices, as well as applicable policies and federal, state, and local employment laws and regulations
  • Experience in working with applicant tracking systems
  • Proficient at using software and leveraging technology for talent acquisition and management processes
  • Current SHRM-CP or SHRM-SCP certification or ability to obtain certification within one year of employment
  • Proficient with Microsoft Office Suite or related software
  • Ability to multi-task and work under pressure – flexible in a fast-paced environment
  • Must have and promote excellent communication skills and clear understanding of the department operations, our continuous improvement philosophies, our Vision Statement, and the ability to recognize improvement needs throughout areas of responsibility.

Core Competencies:

  • Adaptability
  • Aligning Performance for Success
  • Strong Networking and Relationship Building
  • Building Trust
  • Coaching
  • Communication (including strong presentation skills)
  • Customer Focus
  • Decision Making
  • Developing a Successful Team
  • Facilitating Change
  • Leading through Vision and Values
  • Managing Conflict
  • Planning and Organizing Work
  • Commitment to Personal Learning/Knowledge Growth
  • Technical/Professional
  • Interpersonal, Counseling and Negotiation Skills
  • Strong Analytical and Critical Thinking Skills
  • Strategic Planning

If you are interested in this opportunity, please send your resume and cover letter to martinhr@martinguitar.com.

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Marketing Analytics & SEO Manager

Summary Description:
The Marketing Analytics and SEO Manager is responsible for collecting and analyzing all marketing data. This person plays a key role in analyzing marketing performance and planning marketing campaigns. They are also responsible for developing SEO strategies and assisting with the optimization of the company’s website(s).

Specific Duties and Responsibilities:

  • Collect and analyze customer, marketing, and web behavioral data.
  • Assist in testing campaigns, analyzing key metrics, and identifying opportunities to increase campaign performance.
  • Develop and present learnings from your analyses, including actionable insights and recommendations.
  • Collaborate with 3rd party vendors on digital campaigns and web measurement strategies.
  • Create dashboards, data visualizations, and campaign and website performance reports.
  • Monitor and analyze digital media and marketing trends.
  • Communicate and present to colleagues, senior management.
  • Responsible for debugging, monitoring, and troubleshooting data solutions and dashboards
  • Interpret market research data, analyze market and product trends, customer insights and strategy and make recommendation to business based on findings.
  • Identify and stay current on new trends and seek new ways to utilize research to support Company initiatives.
  • Oversee consumer research on path to purchase, brand awareness, brand affinity, brand lift, and other projects, helping to design, execute and interpret the surveys and their findings.
  • Develop and execute successful SEO strategies
  • Conduct keyword research to guide marketing department
  • Review and implement technical SEO issues
  • Optimize website content, landing pages and paid search
  • Treat coworkers and visitors equally without regard to race, age, creed, color, religion, gender, national origin, alienage, ancestry, citizenship status, sex, marital status, arrest record, gender identity, veteran status, disability or handicap, sexual orientation, genetic information or any other characteristic in accordance with all local, state and federal Equal Employment Opportunity and non-discriminatory regulations.

Position Requirements:

  • Bachelor’s degree in marketing or a related field
  • 5+ years of proven experience as Analyst/SEO manager in a medium-large B2C organization
  • Experience with relevant analytical and SEO tools including Google Analytics suite.
  • Salesforce Commerce Cloud experience preferred but not required.
  • Knowledge of HTML/CSS
  • Strong analytical and strategic thinking skills
  • Ability to make data-driven decisions
  • Comfort and strength in distilling and presenting complex information to senior leadership and large, technically diverse audiences

Core Competencies:

  • Adaptability
  • Communication
  • Decision Making
  • Planning & Organizing Work
  • Commitment to Personal Learning/Knowledge Growth

This position follows a hybrid work schedule (work remotely/in office).

If you are interested in this opportunity, please send your resume and cover letter to martinhr@martinguitar.com.

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Human Resources Assistant

Summary Description:
This position primarily fulfills and supports payroll activities, administers benefit vendor payments and coworker benefit reimbursements, manages coworker/retiree service awards, and supports the hiring process. This position provides administrative support to the Human Resources department, including responding to coworker requests and questions. The Human Resources Assistant completes other specific human resources projects as assigned.

Specific Duties and Responsibilities:

  • Participate in varied assignments requiring some evaluation, ingenuity, and limited responsibility.
  • Utilize the Human Resources Information System (HRIS) as needed.
  • Launch progression, mid-year, and annual performance reviews in the HRIS (this includes tracking progression review dates).
  • Confidentially establish and maintain appropriate files and records.
  • Support payroll administration and complete payroll processing independently when necessary.
  • Support all health benefit administration by reporting changes, reconciling all insurance billings, reconciling monthly COBRA and FSA invoices, submitting benefit vendor payments, and preparing and distributing life insurance conversion packets.
  • Prepare all benefit statement mailings/distributions regarding retirement plans.
  • Transmit HSA contributions biweekly.
  • Process education, health club, guitar lesson reimbursements, and matching charitable contributions according to policy.
  • Manage the service award program for Nazareth and Navojoa (this includes ordering and distributing service awards).
  • Manage the retiree service award and celebration program.
  • Coordinate various Company social functions and celebrations.
  • Post and communicate internal company announcements and post appropriate employment opportunities internally and externally.
  • Utilize the security badge system to run reports as requested, print badges, and order supplies.
  • Compile data for yearly budget preparation.
  • Prepare annual coworker benefit statements.
  • Assist with the hiring process to include: Electronic applicant tracking, reference checking, scheduling interviews, entering background screening information, etc.
  • 401(k) Retirement Plans: Assist with participant enrollment; process change and in-service withdrawal forms; track 401(k) loans; reconcile 401(k) contributions and loans after each payroll; file related paperwork as needed.
  • Continuously self-improve and learn to appropriately support the needs of the HR Department.
  • Maintain confidentiality of all HR information.
  • Treat coworkers and visitors equally without regard to race, age, creed, color, religion, gender, national origin, alienage, ancestry, citizenship status, sex, marital status, arrest record, gender identity, veteran status, disability or handicap, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state or local laws.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the coworker for this job. Duties, responsibilities, and activities may change at any time or without notice.

Position Requirements:

  • Previous HR experience including payroll processing and benefit billing reconciliation
  • Excellent oral and written communication skills
  • Excellent math aptitude and detail orientation
  • Good organizational and interpersonal skills and ability to deal effectively with a variety of people and situations
  • Ability to prioritize tasks, manage time effectively, and be proactive
  • Proficiency in Microsoft Office Suite programs (e.g., Word, Excel, Outlook, etc.)
  • Human Resources Information Systems and payroll systems experience
  • Achieve certification through SHRM or the Human Resources Certification Institute within two years of commencing position responsibilities.

Core Competencies:

  • Adaptability
  • Communication
  • Decision Making
  • Planning and Organizing Work
  • Commitment to Personal Learning/Knowledge Growth

If you are interested in this opportunity, please send your resume and cover letter to martinhr@martinguitar.com.

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Receptionist

Summary Description:
The Martin Guitar receptionist provides our guests with their first glimpse of what Martin is all about! This position requires constant interpersonal contact with visitors and internal staff in a positive and friendly manner. Responsibility includes greeting visitors, notifying coworkers of vendor/customer visits, facilitating tours, and directing guests appropriately. The ability to ‘WOW’ the visitor and multi-task effectively is paramount.

Specific Duties and Responsibilities:

  • Greet and direct guests in a friendly, appropriate, and welcoming manner.
  • Support Buy from Factory Program by providing information and contacting appropriate personnel.
  • Maintain daily registration log of business visitors and provide visitor badges when necessary.
  • Monitor Visitor Center throughout the day ensuring the safety of all guests by follow current safety protocols.
  • Update welcome board on a daily basis to reflect tour and special guests, etc.
  • Maintain literature rack with all updated literature and dispose of/recycle outdated product.
  • Assist with providing tours on an as needed or daily basis.
  • Assist in maintaining appropriate audio throughout Visitor Center.
  • Tag customer guitars appropriately and notify appropriate personnel/department as needed.
  • Maintain a clean and organized reception desk.
  • Print labels and mail tour information as requested by interested parties.
  • Back up 1833 shop as needed.
  • Facilitate signing up individual visitors and organizing groups for tours.
  • Facilitate organizing tour groups with headsets, sanitizing after tours, and prepping for next tour.
  • Make sure upcoming tours maintain coverage and contact back up personnel as needed.
  • Provide appropriate directions and information to visitors upon request.
  • Responsible for locking museum door and turning on/off lights in the museum as well as spotlights at museum entrance.
  • Notify maintenance of any housekeeping needs in the Visitor Center in a timely manner.
  • Treat coworkers and visitors equally without regard to race, age, creed, color, religion, gender, national origin, alienage, ancestry, citizenship status, sex, marital status, arrest record, gender identity, veteran status, disability or handicap, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state or local laws.
  • Perform all other duties as assigned.

Position Requirements:

  • Strong communication skills with pleasant, personable voice and mannerisms
  • Strong people skills
  • Good organizational skills
  • Ability and willingness to ‘WOW’ visitors
  • Ability to handle conflict
  • Monitor and facilitate tour attendance through online registration
  • Ability to take direction
  • Ability to work as a team with tour staff and all other co-workers is essential
  • High School diploma or equivalent

Technical Qualifications:

Proficiency in the following Microsoft Office programs: Outlook, Word, and some Excel.

Core Competencies:

  • Adaptability
  • Communication
  • Decision Making
  • Planning and Organizing Work
  • Commitment to Personal Learning/Knowledge Growth

Days/Hours Required:

This full-time position requires employee to work normal business hours Monday through Friday from 8:00 AM to 5:00 PM with a 1-hour unpaid lunch. If necessary, employee may also be asked to vary hours and work 7:30 AM to 4:30 PM with a 1-hour unpaid lunch.

If you are interested in this opportunity, please send your resume and cover letter to martinhr@martinguitar.com.

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