Martin facilities are temporarily closed to the public
Due to the ongoing COVID-19 Pandemic, all Martin Guitar facilities in Pennsylvania remain closed to the public. This includes Factory Tours, the Visitor Center, the Martin Museum, the 1833 Shop, the Martin Repair Shop, and Guitar Makers Connection.
While our physical facilities remain closed to the public, we are still here to connect with you in the following ways:
- Martin sales and customer service teams are working remotely and will remain available to assist you in any way they can. To contact a customer service representative, please visit the Contact Us page.
- You may browse and place 1833 Shop orders online.
- The Martin Custom Shop is open for business. Please contact your authorized Martin Custom Shop Expert to discuss your custom.
- The Martin Repair Shop is not accepting drop-offs or walk-ins, at this time, but we are accepting new repairs by shipment. Please contact a customer service representative to discuss repair services by visiting the Contact Us page.
We appreciate your loyalty and wish you and your families all the best of health during these challenging times. Please check back with us here for updates.