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Martin Facilities Temporarily Closed

Effective Friday, March 20, 2020

Tours, 1833 Shop, Museum & Guitar Makers Connection

Martin Facilities Temporarily Closed

June 9, 2020

In early March, all of Martin Guitar’s facilities were mandated by the state of Pennsylvania to close in an effort to minimize the spread of COVID-19. We are pleased to share that much of our manufacturing and shipping operations were restored on  Monday, June 8, in a phased approach that ensures the safety of all of our coworkers. Martin has implemented stringent personal protection and distancing protocols that align with the recommendations of the CDC and PA Department of Health guidelines.

  • Our online store, the 1833 Shop, restarted shipping orders that were placed during the shutdown period in June 2020, and is processing new orders expeditiously. However, shipping may still be delayed. The 1833 Shop and Guitar Makers Connection located in Nazareth, Pennsylvania remain closed to the public. You may place orders through our online store only.
  • Martin Owners Club welcome kits and renewal kits also began processing for shipping in June 2020.
  • The Custom Shop is open for business. Please contact your authorized Martin Custom Shop Expert to discuss your custom.
  • The repair shop located at our factory in Nazareth, PA is accepting new repairs by shipment only. We are not open at this time for drop-offs or walk-in appointments. Please contact Customer Service to discuss repair services.

Please be aware that Martin Guitar and all of our facilities remain closed to the public, including the factory, Visitor Center, Martin Museum, 1833 Shop, and Guitar Makers Connection located in Nazareth, Pennsylvania.

Our sales and customer service teams continue to work remotely and will remain available to assist you in any way they can. To contact a customer service representative, please visit the contact us page.

We appreciate your loyalty and wish you and your families all the best of health during these challenging times. Please check back with us here for any updates.

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