Visit Us
Hours: 9 am - 4:30 pm ET Monday through Friday
*Our museum may temporarily close during regular business hours for filming purposes. Please contact customer service to confirm availability before arrival.
Holiday Closures
All Martin Guitar facilities will be closed on the following dates:
Labor Day: 9/2/24
Thanksgiving: 11/28/24 - 11/29/24
In the event of inclement weather, please call us at 888-433-9177 before planning your visit to make sure we are open. Additional holiday closures to be added.
The 1833 Shop
The 1833 Shop at 510 Sycamore Street in Nazareth, PA is open to the public.
Hours: 9:00 am-4:30 pm Monday through Friday
Martin Museum
The Martin Museum at 510 Sycamore Street in Nazareth, PA is open to the public.
Hours: 9 am - 4:30 pm ET Monday through Friday
*Our museum may temporarily close during regular business hours for filming purposes. Please contact customer service to confirm availability before arrival.
It is free to walk through the museum, however, we encourage visitors to offer a $5 donation to the Martin Guitar Charitable Foundation.
Pickin' Parlor
The Pickin' Parlor at 510 Sycamore Street in Nazareth, PA is open to the public
Hours: 9:00 am-4:30 pm Monday through Friday
Guitar Makers Connection
Guitar Makers Connections at 10 West North Street in Nazareth, PA is open to the public.
Hours: By Appointment Only. Contact us to schedule an appointment.
Tours
The Martin Factory tour is a guided, one-hour tour through our world-renowned factory in Nazareth, PA. Experience first-hand the handmade craftsmanship that goes into every instrument we make and learn about our history and culture.
Tour groups depart 6 times per day, Monday – Friday between 10 am – 2 pm and are limited to 8 people per tour.
Tickets must be purchased in advance for all adults and children.
Repairs
The Customer Repair Department is currently accepting guitars for repairs and service. No appointment needed for drop-offs in the lobby weekdays between 9:00 AM to 4:00 PM. Please make use of our Authorized Martin Service Center locator or contact Customer Service for further assistance. Please check back for future updates on Repair Department availability.
MORE WAYS TO CONNECT
Martin will continue to serve customers remotely in the following ways:
- Martin sales and customer service teams will remain available to assist you in any way they can. To contact a customer service representative, please visit the Contact Us page or chat with a representative.
- Take a video tour of the Martin Museum
- You may continue to browse and place gear, accessory, and string orders online.
- The Martin Custom Shop is ready to build your dream guitar. Contact a Martin Custom Shop Expert or find an authorized dealer here.