Book a Martin Factory Tour

Pre-Registration Online is Required

Tickets cannot be purchased in-person at the factory.

Tour groups depart 6 times per day, Monday – Friday between 10 am – 2 pm, and are limited to 6 people per tour.
For health and safety reasons, tickets must be purchased in advance for all adults and children to assure tour groups remain within the 6 person limit.

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About Tours

The Martin Factory tour is a guided, one-hour tour through our world-renowned factory in Nazareth, PA. Experience first-hand the handmade craftsmanship that goes into every instrument we make and learn about our history and culture.

  • Pre-registration online is required. Register here.
  • Tour cost is $5.00 per person and benefits the Martin Guitar Charitable Foundation.
  • Tour groups are limited to 6 people per tour.
  • Masks and social distancing of 6 feet are recommended while on tour
  • Check in 15 minutes prior to your tour start time.
  • Arriving late may cause you to miss your tour.
  • You must cancel at least 24 hours before your tour to receive a refund. View our cancellation policy here.
  • The use of headphones is required to hear your tour guide. Headphones are included in your tour fee. Learn more.
  • Closed-toed, rubber-soled shoes are recommended.
  • The entire tour is accessible.

See our FAQs for more

Visitor Center Information

Factory tours depart from our Visitor Center where you can visit the Martin Museum and 1833 Shop. Limited seating is also available in the lobby.

  • The Visitor Center is open from 9:00 am to 4:30 pm, Monday – Friday.
  • The 1833 Shop only accepts payments via major US credit cards.
  • Restrooms are available and accessible in the Visitor Center.
  • Food and drinks are not available for purchase. Outside food or drinks are allowed in the lobby area, but not in the Museum or on the tour.
  • Smoking is prohibited within the building and on the grounds.
  • Free guest WiFi access is available.
  • We do not provide an ATM, phone charging stations, stroller rental, lockers, or baggage check.

See our FAQs for more

Directions & Parking

Our address is:

510 Sycamore Street

Nazareth, Pennsylvania

Google Maps

Free parking is available in our visitor lot directly across from the front door of the building. Accessible parking is available. Electric car charging stations are not available.

Hotel, Airport & Other Area Attractions

The Lehigh Valley offers many hotel, dining and other opportunities to enjoy local events and activities.

Accessibility

Martin welcomes everyone to experience our factory.

The entire tour, Visitor Center, Museum and 1833 Shop are accessible.

  • Accessible parking and restrooms are available.
  • Service animals are permitted on the tour and in all parts of the Visitor Center.
  • Walkers or canes are not recommended for factory tours. Martin can provide wheelchairs in these cases.
  • Guests with hearing impairment who are not able to use over-the-ear headphones may use their own headphones compatible with a 3.5 mm (1/8”) headphone jack. Learn more.

See our FAQs for more

COVID-19 Safety Precautions

It is important to Martin that everyone visits our facilities safely. This includes the health and safety of our employees. Current COVID-19 safety precautions are:

  • Masks and social distancing of 6 feet are recommended throughout Martin facilities.
  • Increased cleaning protocols are in place throughout Martin facilities.
  • Tour headphones & battery packs are sanitized after each use and the headphones are covered with single use protectors.
  • Hand sanitizer stations are in place throughout the Visitor Center
  • If someone in your group is experiencing COVID symptoms, please do not visit Martin’s facilities. Your tickets can be refunded. Learn more.

Frequently Asked Questions

ANSWERS

01. How much is the tour?

The tour is $5 per person. This includes a one hour factory tour plus headphone/receiver rental to hear your tour guide and benefits the Martin Guitar Charitable Foundation.
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02. Are children allowed on the tour?

Yes, children of all ages are allowed on the tour. For health and safety reasons, tickets must be purchased for all children to assure tour groups remain within the 6 person per tour limit.
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03. What is the Martin Guitar Charitable Foundation?

Started in 1996 by C. F. Martin IV, the Martin Guitar Charitable Foundation supports causes we believe in by giving to nonprofit music, arts, education, and environmental action groups.
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04. How do I buy a ticket?

You can buy tour tickets online here. Tickets cannot be purchased in-person at the factory.
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05. What is the cancellation/refund policy?

You must cancel at least 24 hours before your tour to receive a refund. The cancellation link can be found in your confirmation email. No-shows will not be refunded. Learn more about our COVID cancellation policy here.
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06. Can I reschedule my tour?

We are unable to transfer tickets to a different date/time. If you need to change your tour time, please use the link in your confirmation email to cancel your tour 24 hours in advance to assure a full refund, then book a new tour at a later time.
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07. What is Martin’s inclement weather/closure policy?

If our facilities are forced to close due to inclement weather or other reasons, you will be notified by email and refunded in full.
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08. What if I arrive late for my tour?

Please arrive at least 15 minutes before your tour departure time. It cannot be guaranteed that you will be able to join your tour if it has already departed, or be able to book a spot on a later tour if you arrive late. No refunds will be given for missed tours. Tickets cannot be transferred to a new tour. If booking a new tour is an option, payment will be required in full. The original tour charge cannot be refunded.
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09. My group is more than 6 people, can we still take the tour together?

Tours are limited to 6 people at this time. If your group is over the limit of 6 people, you can contact us online no less than 4 weeks from your preferred visit date. A representative will contact you to discuss your request.
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10. Why are headphones required on the tour?

The Martin factory tour is a walk-through of our real, operating factory. Machinery, HVAC systems, and other noises require the use of headphones to hear your tour guide. You will be given a hands-free audio receiver and headphones upon check in for your tour. These are included in the tour fee. Both the receiver and headphones are sanitized after each use and the headphones are covered with single use protectors. You may also bring your own headphones compatible with a 3.5 mm (1/8”) headphone jack. In the event you provide your own headphones you are responsible for their use and sanitization.
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11. Are photos allowed on the tour?

Photos without flash are permitted. Video is prohibited.
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12. Can I interact with the factory workers on my tour?

Talking to factory workers while on tour is not permitted. Factory workers are not permitted to pose for pictures with guests. Non-flash photography, including pictures of factory workers, is permitted.
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13. What can I bring with me on the tour?

Food, drinks, coolers and backpacks are not permitted on tour. It is recommended you leave these items in your car, or they can be left in the Visitor Center. Martin is not responsible for any personal belongings left in the Visitor Center while you are on tour. Purses or small bags are permitted.
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14. Are strollers allowed on the tour?

Strollers are allowed but not recommended due to space limitations.
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15. How should I dress for the tour?

Comfortable, closed-toed shoes with rubber soles are recommended for the tour. The tour takes place entirely indoors.
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16. How long is the tour?

The tour experience runs about one hour, and covers less than half a mile of walking distance through our factory.
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17. What languages is the tour offered in?

The tour is only conducted in American English.
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18. What if I need to leave the tour early?

In the event of an emergency, please communicate with your tour guide that you need to leave the tour and they will arrange to have you escorted back to the Visitor Center.
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19. Can I bring my pet?

Pets are not allowed anywhere within Martin facilities. Service animals are permitted.
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20. I booked a tour but I or someone in my group acquired COVID or one of us is experiencing symptoms of COVID. What should I do?

Please do not visit Martin’s facilities or take a tour if you have COVID or are experiencing COVID symptoms. Contact Customer Service who will issue a refund.
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